FOAMSTONE, INC PRODUCT GUARANTEE
FOAMSTONE GUARANTEES that all products represented on our catalog are free from defects and workmanship and will perform without fail if used according to their respective specifications. In the unlikely event of product failure, FOAMSTONE will replace the faulty material and or equipment or issue a full refund of the original purchase price based on the following conditions:
Refunds are limited to the purchase price of the materials, and do not include any related shipping and handling charges for such material. FOAMSTONE is not liable for any labor cost associated with the original or re-application of any product. Additionally, FOAMSTONE is not responsible for any collateral damage or related work performed by the end user.
In the case of faulty equipment, the return of the equipment must be approved by FOAMSTONE, in order to have a carrier pick up and return the unit to our location. A replacement unit is sent as soon as we have confirmation of pick up on the unit being returned. We ONLY exchange faulty equipment, and wave shipping and handling charges.
A 20% re-stocking fee will be charged against the regular price of any returned unit, and all shipping charges are the burden of the sender.
FOAMSTONE DOES NOT ACCEPT ANY RETURNS OF USED MATERIALS.